Privacy Policy
This privacy policy explains how personal data is collected, processed, and used in accordance with the Swiss Federal Act on Data Protection (FADP) and the related ordinance.
Controller
ecolabor GmbH
Hagenweg 4
4419 Lupsingen
Switzerland
Managing Director: Manuel Ballmer
Email: kontakt@ecolabor.ch
Data we process
Data collected automatically
- IP address (e.g., for active sessions)
- date and time of access / last activity
- browser (user agent) and operating system
- session ID / technical cookies
- referrer URL (if provided by your browser)
Data provided by you
Depending on how you use the application, we may process in particular:
- account and authentication data (e.g., name, email address, password hash, two-factor authentication, language, profile photo, optional signature)
- beneficiary personal data (e.g., first/last name, date and place of birth, nationality, salutation, email)
- address and building/object data (e.g., address, national identifiers such as EGID and national address/street/municipality IDs)
- organisation data (e.g., name, contact details, UID/VAT information)
- project and plant/site data (e.g., projects, PV power plants, coordinates, construction/commissioning dates, external IDs, reporting link)
- metering point / meter data (e.g., metering code, OBIS code, submeter information)
- energy and measurement data (e.g., production and delivery values including time ranges)
- contract, billing, and document data (e.g., contracts, delivery contracts, invoices, documents)
- financial and payment data (e.g., wallets, transactions, fundings, loans, amounts, reference numbers, bank details such as IBAN/BIC)
Purposes
We process data in particular to:
- provide, operate, maintain, and secure the application (including sessions, login, two-factor authentication)
- manage user accounts, teams, and permissions
- manage projects, plants, and related metering/energy data (production and delivery)
- handle contracts and manage billing and documents (e.g., invoices)
- process fundings, payments, and accounting workflows (e.g., wallets, transactions, loans)
- communicate with users and provide support
- comply with legal obligations (e.g., retention and documentation requirements)
Legal bases
Depending on the situation, processing is based in particular on:
- your explicit consent
- performance of a contract or pre-contractual measures
- legitimate interests of ecolabor GmbH
- legal obligations
Data sharing
We only share data with third parties if it is necessary to provide the services, you have consented, or there is a legal obligation (e.g., authorities).
Data security
We implement technical and organizational measures to protect data against manipulation, loss, destruction, or unauthorized access.
Retention
We retain personal data only as long as necessary for the purposes described or as required by statutory retention obligations.
Your rights
Subject to applicable law, you have in particular the right to:
- access
- rectification
- deletion
- restriction of processing
- objection
- data portability
Withdrawal of consent
You may withdraw consent at any time.
Right to lodge a complaint
You may lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) if you believe processing violates the FADP.
Hosting
The application is hosted on servers in Frankfurt. We ensure compliance with Swiss data protection requirements.
Cookies
We use cookies to ensure functionality and improve the user experience.
Changes
We may update this privacy policy to reflect legal changes or changes in our services and processing.
Contact
If you have questions about the processing of your personal data:
Email: kontakt@ecolabor.ch